From: Tijs van der Storm
To:
Date: Mon, 17 Jul 2006 16:08:29 +0200
Subject: SEM by Slinger

Hello,

I'm glad to announce an informal Software Engineering Meeting. This one 
will be given by Slinger Jansen. He will describe his work on Pheme.

Location: to be announced
Time: 10:00
Date: 28th July (NB: this is on a Friday)
Abstract: see below

Hope you will all come and not be on holiday!

Cheers,

Tijs


Pheme: a Communication Infrastructure for Knowledge Distribution between 
a Vendor and its End-users

Even though product software is built for a specific problem domain and 
vendors of such products aim to build the best product within that 
domain, they are constantly hampered by the fact that they need to build 
tools for knowledge distribution between end-users and vendors. Such 
knowledge encompasses software products, software updates, product 
licenses, feedback reports, usage reports, and commercial information. 
During 9 case studies performed in the past, however, we did not 
encounter one vendor that distributes such knowledge through one 
application or one channel. Communication between vendor and end user is 
further complicated once the product is part of a software supply 
network, instead of the traditional monolithic vendor-customer 
relationship. In this SEM we present and demonstrate a communication 
infrastructure that enables product software vendors to stick to their 
business and distribute knowledge through one channel only, called 
Pheme. Pheme aims to provide an easily adaptable interface for any 
software application to enable communication between end users and 
vendors, with possible governance by parties in a software supply 
network. Furthermore, we discuss future plans for Pheme, and the 
meta-environment as a possible grounds for further evaluation.


-- 
drs. Tijs van der Storm @ Centre for Mathematics & Computer Science CWI
Office: M335    | Phone: +31 (0)20 5924164 | Address: Kruislaan 413
P.O. Box 94079  | Postal code: 1090 GB     | Amsterdam, The Netherlands